USER EXPERIENCE RESEARCHER

Strategy-focused UX Researcher & Designer

Empowering customer voice through research-informed design to align customer needs with business goals.

Case Studies

Take a look at how I showcase my research skills, design expertise, and leadership acumen. These case studies provide detail into how I have supported enterprise companies and can provide support to your company.

How site redesign transforms corporate articles into an award-winning enterprise Newsroom

Led research and redesign which modernized the Newsroom and individual Press Release pages in addition to creating a more usable interface for press professionals (the Newsroom’s customers). My research and redesigns increased revenue and customer findability of company products to 45%, a 15% increase from previous years.

Engaging online Community members 20.2% more after a full site redesign

After conducting a comprehensive heuristic evaluation of their online Community, I identified significant findability and usability issues. This led to rebranding, a redesigned onboarding architecture, and increased engagement by an estimated 20%, and 55,000 new member sign ups.